Customer Service Representative

1 week ago

Singleton, Australia DK THOMPSON PARTNERSHIP Multi Brand Franchise of Hertz Australia Full time

_**DK THOMPSON PARTNERSHIP trading as HERTZ CAR & TRUCK RENTAL**_
- As a world leader in the Car Rental Industry, Hertz operates in more than 150 countries worldwide. At Hertz, we PRIDE ourselves on our reputation for providing excellent customer service, fast. We're looking for a dynamic and motivated Customer Service Representative. Our goal is to be the very best at what we do_
- DK Thompson Partnership is a multi brand franchise of Hertz Australia operating Hertz & Thrifty brands. We have been in operation since 1998 and have 12 locations across Sydney and The Hunter Valley _

**What is this role all about?**

You will be responsible for the operation of our SINGLETON location which operates both Hertz & Thrifty brands.

In this role you will:

- Create a positive customer experience
- Complete rental and return transactions efficiently and accurately
- Provide accurate information
- Sell Hertz & Thrifty rental options to our valued customers
- Ensure overall customer satisfaction by resolving issues
- Administration duties
- Handling incoming and outgoing phone calls
- Clean and transport vehicles
- Be able to solely operate the location, ensuring all vehicles are presented to a high standard and in roadworthy condition.

**What do we need from you?**

This position is a dual role and requires you to multitask duties which vary from processing rentals & returns, providing excellent customer service, answering phone enquiries to washing and transporting vehicles. To be successful in this position, our new team member will be able to demonstrate the following:

- Previous experience in customer service or sales
- Ability to travel to Sydney and/or Maitland for training.
- Be able to work at other Hunter locations on occasion.
- Strong leadership and decision-making skills
- Ability to work alone and as part of a team
- Attention to detail
- Excellent verbal and written communication skills
- Computer and keyboard skills are essential
- Flexibility of working hours across 6 days Mon to Sat.
- You must hold a current NSW driver's license
- ability to clean and transport vehicle
- Consent to a National Police check at our cost

**Experience in Rental Car Industry would be an advantage.**

**What do you get?**

In return for your hard work and dedication, you will be rewarded with:

- **An attractive salary and incentives**:

- **Full training**:

- **Company uniform**:

- **A supportive team environment**

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

Please Note: Previous Applicants need not apply.

Applicants must be eligible to work in Australia.

Please include your availability (days you are available to work)

Pay: $65,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplementary Pay:

- Monthly bonus

Application Question(s):

- Do you have your own vehicle?
- How far do you reside from Singleton?
- Are you available across these shifts 8am to 5pm Monday to Friday 8am to 12pm (4hours) each Saturday
- How many hours are you available to work?
- Would you be happy to cover shifts at Muswellbrook on occasion?

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Reddy Express Singleton

    3 weeks ago

    Singleton Council, Australia Reddy Express Full time

    Reddy Express Singleton (NSW) - Customer Service Representative Reddy Express Singleton (NSW), 69-73 George St, Singleton, New South Wales, Australia About the Role As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a...

  • Sales Representative

    5 days ago

    Singleton, Australia Wurth Australia Full time

    **Singleton** **Are you passionate about achieving sales results?** Do you have a knack for building relationships, closing deals, and exceeding targets? If so, this is your opportunity to join our team, be rewarded for your success, and grow both personally and professionally with a global organisation! Wurth is an international, privately owned family...

  • Sales Representative

    2 weeks ago

    Singleton, Australia Ausave Energy Full time

    Solar is BIG business throughout Australia and much of the world. Our company is leading the way with new technologies, leading brands and superior warranties, service and expertise. We are seeking to fill a need for the local population of Singleton NSW and the surrounding region with a new Solar Sales Representative. 1. Be well presented 2. Have strong...

  • Customer Service Assistant

    2 weeks ago

    Singleton, Australia Icebox Liquor Full time

    **Ice Box Liquor is looking for customer service assistants in Singleton!** If you are: - A customer service superstar - Have your RSA competency card or are happy to obtain this - Are flexible with working hours, including days/evenings/weekends/public holidays - Detail-oriented and motivated to make a store shine - Fit and able to manually move stock -...

  • Customer Service Assistant

    2 weeks ago

    Singleton, Australia Icebox Liquor Full time

    **Ice Box Liquor is looking for customer service assistants in Singleton!** If you are: - A customer service superstar - Have your RSA competency card or are happy to obtain this - Are flexible with working hours, including days/evenings/weekends/public holidays - Detail-oriented and motivated to make a store shine - Fit and able to manually move stock -...

  • Customer Service Officer

    2 weeks ago

    Singleton, Australia Singleton Council Full time

    **At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED.** As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community. Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we...

  • Customer Service Officer

    3 days ago

    Singleton, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **NSW, Singleton Gym and Swim Centre - Singleton 2330** - Great career paths and development with an entrepreneurial organisation - Opportunity to make a real difference to our community - Must be available weekends and evenings This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting...

  • Trade Store Customer Service

    4 days ago

    Singleton, Australia New Start Australia Full time

    **Trade Store Customer Service - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...

  • Casual Community and Customer Services Assistant

    2 weeks ago

    Singleton, Australia Singleton Council Full time

    **JOIN OUR JOURNEY TO BECOME THE BEST COUNCIL IN AUSTRALIA!** We are looking for a passionate and hardworking Community and Customer Services Assistant to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and...

  • Casual Community and Customer Services Assistant

    2 weeks ago

    Singleton, Australia Singleton Council Full time

    **JOIN OUR JOURNEY TO BECOME THE BEST COUNCIL IN AUSTRALIA!** We are looking for a passionate and hardworking Community and Customer Services Assistant to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and...