Full-Time Customer Service Representative Opportunity
2 weeks ago
Embark on a career-defining opportunity as a Customer Service Officer in Hurstbridge.
About the Role
As a key representative of our branch, you will be responsible for delivering exceptional customer experiences by providing assistance with transactions, educating customers on our online platforms and tools, and recommending products and services to align with their financial objectives.
This is a full-time role located in Hurstbridge. We are seeking a candidate who excels in a fast-paced environment, adapts readily to change, and possesses a genuine passion for helping others achieve their financial goals.
Your Key Responsibilities:
- Deliver outstanding customer service, addressing customer inquiries and resolving issues efficiently
- Educate customers on our online platforms and tools, empowering them with confidence to utilize our services
- Recommend products and services that cater to customers' financial goals and objectives
- Collaborate effectively with colleagues to ensure a seamless and positive customer experience
About You
We are looking for an individual who:
- Boasts extensive experience in a customer-facing environment
- Demonstrates competence in achieving consistent sales results
- Exhibits confidence in interacting with customers face-to-face and over the telephone
- Is eager to understand and share what sets us apart
- Has experience within the banking and finance sector (although not essential)
Why Us?
Bendigo Bank offers more than just a job – we provide a career path where you can learn and grow, with on-the-job training and external development opportunities. If you're excited to join an organisation with strong values and a community focus, this could be the ideal fit for you.
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