Building Relationships, Delivering Exceptional Customer Experience

2 weeks ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $30 - $40
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the face of our organization, responsible for providing exceptional service to our customers.

About the Role:

  • Provide top-notch customer service to ensure customer satisfaction and loyalty.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work effectively as part of a team to achieve sales and customer service goals.
  • Maintain accurate records and reports as required.

Requirements:

  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Flexibility to work a variety of shifts, including nights and weekends.
  • Safety-first approach with a level-headed attitude in emergency situations.

Benefits:

  • Generous hourly rate above industry standard.
  • Job stability with an essential service.
  • Supportive health and wellbeing benefits.
  • Free on-site parking.
  • Fuel discounts.

Working Hours:

Our stores operate 24 hours a day, 7 days a week. As a Customer Service Representative, you will be working a variety of shifts, including nights and weekends, to ensure that our customers receive the best possible service.

About Us:

We value diversity and believe that the unique contributions of all employees drive our success. We are committed to creating a workplace culture that is inclusive, respectful, and supportive of all individuals.



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