Customer Service Representative

4 weeks ago


Capalaba, Queensland, Australia RACQ Full time
About the Role

We are seeking a customer-focused individual to join our team as a Member Engagement Consultant in Capalaba. As a key member of our team, you will be responsible for delivering exceptional customer service experiences for our members.

Key Responsibilities
  • Provide tailored solutions to members across a range of assistance, insurance, and banking products and services.
  • Build meaningful relationships with colleagues and members.
  • Work in a fast-paced environment and be eager to learn and take on new challenges.
What We Offer
  • A competitive rate of pay at commencement, including super and penalty rates.
  • A 6-month fixed-term contract with opportunities for growth and development.
  • A comprehensive and tailored training program to set you up for success.
  • A range of flexible working and leave options, including paid volunteer leave and payroll giving.
  • Access to our onsite and virtual health hub, discounts on health programs, and wellbeing initiatives.
  • Investment in your development with in-house development programs and access to online courses.
About Us

RACQ is a leading provider of insurance, banking, and assistance services in Queensland. We are committed to delivering better, smarter solutions that deliver more security and prosperity for Queenslanders. We are passionate about building a diverse and inclusive workplace and encourage applicants from diverse backgrounds to apply.



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