Customer Service Representative

3 weeks ago


Capalaba, Queensland, Australia Great Southern Bank Full time

Role Overview

As a highly valued Customer Service Specialist at Great Southern Bank, you will be the first point of contact for our customers and their retail banking needs based in Capalaba. Your role will provide support and serve the local community.

Key Responsibilities

  • Help customers meet their financial goals through our great value savings, insurance, and personal lending products.
  • Deliver sales and lending results.
  • Support our purpose of helping every Australian own their own home.

What You'll Enjoy

  • Learning new things such as new products, services, and ways of working.
  • Challenging yourself to go above and beyond with each customer conversation.
  • Meeting new people and building connections in your local community.
  • Helping solve problems for customers by matching products and solutions to needs.
  • Getting results that help our customers achieve their financial and lifestyle goals.
  • Protecting customers through strict adherence and compliance to policies and regulations.

Why Great Southern Bank?

At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace where people feel a sense of belonging and are valued, connected, and respected. We value diverse backgrounds, cultures, abilities, ideas, and experiences, recognizing the benefits they bring to our work, our communities, and the way we help our customers.

Benefits

  • Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you, and professional wellbeing coaching.
  • Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
  • Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans, and more.


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