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Indigenous Student Service Coordinator
1 week ago
Swinburne University of Technology is seeking an Indigenous Student Advisor to join the Indigenous Student Services team. As a key member of the team, you will coordinate and administer services for students identifying as Australian Aboriginal and/or Torres Strait Islander across Higher Education (HE), Vocational Education (VET), Swinburne Online (SOL), and Open Universities Australia (OUA).
The main goal of this role is to enhance access to tertiary study, improve retention, and promote positive graduate outcomes while supporting the University's Reconciliation Action Plan and Indigenous Business Action Plans. You will work closely with university staff and provide direct support to students from pre-enrolment through to post-graduate studies, assisting with pathways to further education, employment, and scholarship applications.
You will monitor student progress, facilitate access to academic and general support services such as maintaining and connecting Indigenous students to the Indigenous Academic Success program (IASP), and both assisting and leading the planning and delivery of a range of cultural events and engagement opportunities for students.
Key Accountabilities
- A demonstrated knowledge and understanding of Aboriginal and/or Torres Strait Islander societies and cultures and an understanding of the issues affecting Aboriginal and/or Torres Strait Islander peoples in contemporary Australian society and the diversity of circumstances of Aboriginal and/or Torres Strait Islander peoples.
- A demonstrated ability to communicate sensitively and effectively, including the requirement for proper negotiation and consultation, with Aboriginal and/or Torres Strait Islander peoples on matters relevant to the delivery of education services.
- Experience in providing mentoring and support services for Aboriginal and/or Torres Strait Islander peoples in post-compulsory education and training.
- Demonstrated ability to take initiative and responsibility, work under a broad level of supervision and perform in a consistently professional manner, including maintaining confidentiality.