Financial Services Coordinator

3 days ago


Melbourne, Victoria, Australia Swinburne University of Technology Full time
About the Role
We are seeking a skilled Financial Services Coordinator to join our team. The primary purpose of this position is to provide guidance and support to current students regarding financial services, as well as offer information and referrals to resources within Swinburne and external service providers.

In this role, you will deliver advice and information through various channels, including targeted resources, seminars/webinars, individual appointments, and case management. You will also assess applications for student emergency grants and loans, ensuring alignment with the University's policies.

About You
To be suitable for this role, you will need to have experience in the below key accountabilities:
  1. Demonstrated understanding of disadvantage and experience in providing information, assistance and case work to students living in complex circumstances
  2. Extensive experience in financial assessment, knowledge on tenancy, equity and financial issues including a working knowledge of Centrelink processes
  3. Ability to build and maintain effective relationships with students, multidisciplinary teams, and other stakeholders
  4. Excellent interpersonal, written and verbal communication skills

Qualifications
A degree in a human service and/or financial related discipline with extensive relevant experience in a tertiary or community setting; or an equivalent combination of relevant experience and/or education/training.



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