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Group Manager, Monash Retail and Print Services
2 months ago
We are seeking a highly skilled and experienced Group Manager to lead our Retail and Print Services team at Monash University. As a key member of our Commercial Services team, you will be responsible for developing and implementing retail strategies across our campuses, ensuring high-quality customer-focused services.
Key Responsibilities- Develop and implement retail strategies to drive commercial success and sustainable growth
- Manage retail finances and operations, including supplier relationships and inventory management
- Evaluate and recommend investment and growth opportunities to sustain university revenue
- Lead and develop a team of retail professionals to deliver high-quality customer-centric services
- Drive strategic improvement initiatives to enhance web presence, online trade, stock management, and store fit-outs
- Exceptional management and leadership skills with strategic and authoritative advice capabilities
- Proven ability to innovate strategies for commercial success and long-term growth in a retail environment
- Strong leadership in developing and motivating staff across all levels
- Excellent relationship and communication skills
- Experience and ability to lead online/web strategies
- Exceptional verbal and written communication skills for preparing and delivering reports and proposals
At Monash, we value difference and diversity, and welcome and celebrate everyone's contributions, lived experience, and expertise. We champion an inclusive and respectful workplace culture where everyone is supported to succeed.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr- in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
