Works Dispatcher
4 weeks ago
About CitiPower Powercor:
CitiPower Powercor is a leading energy delivery company serving 1.9 million customers across 65% of Victoria. Our customers include households, commercial, and industrial businesses, as well as world-class arts, health, and sporting precincts. We provide reliable, safe, and affordable energy delivery systems, with a focus on sustainability and reducing carbon emissions.
About the Role:
We are seeking an experienced Works Dispatcher to join our Faults Dispatch team, working on a shift rotation roster. This role is based at our Market Street head office in the CBD and is responsible for the daily assignment of field resources to unplanned works on our network. The successful candidate will prioritize, coordinate, and ensure works are dispatched in a timely fashion, resolving day jeopardies and re-scheduling as required.
Key Responsibilities:
- Prioritize and coordinate works to minimize unplanned customer minutes off supply
- Manage fault activities during normal, emergency, and escalated events
- Maintain accuracy and integrity of all information within the work program
- Utilize all sources of information to achieve informed prioritization of works
- Coordinate information between customers, contact centre, field crews, and internal stakeholders
Requirements:
- Advanced Diploma qualification in ESI Power Systems or a relevant technical trade discipline
- Extensive experience in the coordination, dispatch, and control of work and/or resources within the utilities sector
About You:
We are looking for someone with expert communication and time management skills, who is used to working as part of a collaborative team and using initiative and lateral thinking in resolving issues or problems. If you possess the required skills and experience, please submit your application by the specified deadline.
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