Customer Experience Director

4 days ago


Sydney, New South Wales, Australia Coles Full time
About You

We are seeking an experienced and results-driven leader who can drive business growth, improve customer satisfaction, and enhance operational efficiency within the deli department.

Key Responsibilities
  • Develop and implement strategies to increase sales, improve customer engagement, and enhance operational efficiency.
  • Mentor and coach the team to achieve sales targets, cost control, and rostering requirements.
  • Monitor and maintain high standards of stock management, rotation routines, waste control, and quality assurance.
  • Collaborate with other departments to ensure seamless operations and effective communication.
What We Offer
  • A dynamic and supportive work environment that fosters collaboration, innovation, and continuous learning.
  • A competitive salary package, including discounts on supermarket purchases and exclusive offers.
  • Ongoing training and development opportunities to enhance leadership and people management skills.
  • The opportunity to make a meaningful impact on customers' shopping experiences and contribute to the success of the Coles Group.

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