Customer Service Representative

20 hours ago


Dudley Park, Australia Puratap Pty Ltd Full time
About Puratap

Puratap Pty Ltd is a privately owned and operated business with over 25 years of experience in manufacturing and retailing water purifiers. The company provides clean drinking water to households across South Australia and beyond.

With its commitment to quality and customer service, Puratap offers a unique opportunity for individuals to join a dynamic and supportive team as Customer Communications Specialists.

Job Description

The successful applicant will be responsible for making outbound calls to existing customers to confirm appointments for yearly maintenance, using state-of-the-art technology to communicate through electronic platforms.

As a key member of the Customer Contact team, you will receive individual attention and support from our Management team and existing team members in all aspects of liaising with Puratap customers and providing exceptional customer service.

Requirements
  • Strong communication skills with the ability to interact with a variety of people on the phone and through text messaging
  • Technical proficiency within a fast-paced customer contact environment
  • Punctuality and a positive attitude
  • Commitment to delivering high-quality customer service
  • Confidence when working with electronic correspondence
Salary and Benefits

The estimated salary for this role is around $35,000 per annum, paid hourly. As a valued member of our team, you can expect:

  • A competitive hourly rate
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment
  • Career growth and advancement opportunities


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