Customer Service Representative

2 weeks ago


Dudley Park, Australia Puratap Pty Ltd Full time
Customer Service Role at Puratap Pty Ltd

We are seeking a highly motivated and energetic Customer Service Representative to join our team at Puratap Pty Ltd, a leading provider of water purification solutions in South Australia.

About the Company

Puratap Pty Ltd is a privately owned and operated company with over 25 years' experience in manufacturing and retailing water purifiers. Our mission is to provide clean, pure drinking water to households across South Australia and beyond.

We pride ourselves on our commitment to quality and customer service, and we are looking for someone who shares our values and is passionate about delivering exceptional service to our customers.

Key Responsibilities
  • Making outbound calls to existing customers to confirm and make appointments for yearly maintenance
  • Using state-of-the-art technology to communicate with customers through electronic platforms
  • Providing excellent customer service and resolving any issues or concerns that may arise
Requirements

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritise tasks effectively
  • Technical proficiency in using multi-level text/CRM systems
  • Proven track record in a sales-oriented industry (desirable)
Benefits

We offer a competitive hourly rate of $$35-$40 per hour, depending on experience, as well as the opportunity to work for a dynamic and supportive team. If you are a motivated and enthusiastic individual with a passion for customer service, we would like to hear from you.



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