Transforming Lives as a Financial Solutions Expert

1 week ago


Geelong, Victoria, Australia beBeeCustomerFocus Full time $80,000 - $110,000

Delivering Exceptional Customer Service

About the Role

The Personal Banker role involves delivering exceptional customer service by building relationships and providing tailored solutions to meet customers' needs.

This is a varied position that requires adaptability, excellent communication skills, and a passion for helping others.

Key Responsibilities:

  • Provide exceptional customer service through proactive relationship-building and solution-finding
  • Develop in-depth knowledge of customers' financial situations and circumstances
  • Work collaboratively with colleagues to achieve business objectives and provide seamless customer experiences
  • Stay up-to-date with industry trends and developments to ensure customers receive expert advice and guidance

Requirements

To succeed in this role, you will require:

  • Extensive experience in customer-facing roles, preferably in a banking or financial services environment
  • Excellent communication and interpersonal skills, with the ability to build rapport quickly and effectively
  • A strong understanding of financial concepts and products, with the ability to explain complex ideas in a clear and concise manner
  • Adaptability, flexibility, and a willingness to learn and grow in a dynamic environment

Benefits

We offer a range of benefits, including:

  • Competitive salary and bonus structure
  • Ongoing training and development opportunities to support your career growth
  • Opportunities for advancement and professional development
  • A collaborative and supportive work environment

Why Work with Us?

We are a forward-thinking organization that values our people and the contributions they make. If you are looking for a challenging and rewarding role that offers opportunities for growth and development, we would love to hear from you.



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