Customer Experience Specialist
6 days ago
We are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team in Brisbane. This is an excellent opportunity for individuals with strong customer service skills, who are passionate about delivering exceptional experiences.
Key Responsibilities:
- Provide top-notch customer service via phone, email, and face-to-face interactions
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
- Collaborate with colleagues to resolve customer complaints and issues
- Participate in ongoing training and development to improve customer experience skills
Requirements:
- 1 year of customer service experience in a call centre or retail environment (preferred)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
Benefits:
- Competitive salary package
- Opportunities for career growth and professional development
- Collaborative and supportive team environment
Schedule:
- 8 hour shifts
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Brisbane QLD: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
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