Network Innovator

5 days ago


Sydney, New South Wales, Australia beBeeTechnical Full time $114,999 - $124,999
Technical Solutions Engineer Role

As a technical solutions engineer, you will play a pivotal role in delivering cutting-edge networking solutions to our esteemed clients. Your expertise in designing, deploying, and supporting complex network protocols and technologies will be invaluable in driving business success.

With a strong background in the networking industry, you will work closely with cross-functional teams to develop innovative solutions that meet the evolving needs of our customers. Your ability to collaborate effectively, think critically, and communicate complex ideas simply will be essential in this role.

Key Responsibilities:

  • Respond to customer inquiries via telephone or written communication.
  • Resolve customer concerns related to product installation, operation, maintenance, and compatibility.
  • Troubleshoot hardware equipment and software application issues, recommending corrective action.
  • Document customer interactions and recurring technical issues to support product quality initiatives and development.

Required skills include a working knowledge of networking products, protocols, and technologies. A minimum of 3+ years of hands-on experience in designing, deploying, configuring, supporting, troubleshooting, debugging, and administering network protocols and technologies is necessary.

Desired skills include analytical thinking, problem-solving abilities, excellent written and verbal communication skills, and a collaborative approach. If you have a passion for staying up-to-date with the latest advancements in the field and are eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity.



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