Proactive Services Team Lead

4 days ago

Eastern Suburbs, Australia Woolworths Full time

About the Role

We are seeking a highly motivated and experienced Proactive Services Team Lead to join our team at Woolworths. As a key member of our Proactive Services team, you will be responsible for leading and developing a team of cleaning and trolley collection specialists, ensuring that all cleaning and trolley collection tasks are completed to a high standard.

Key Responsibilities

  • Lead and develop a team of cleaning and trolley collection specialists, providing coaching and training to improve their skills and productivity.
  • Create and manage rosters to ensure that all daily tasks and operations are covered.
  • Work with the Store Leadership team to identify challenges, areas of opportunity, and upcoming priorities.
  • Develop succession plans through coaching to increase team productivity and improve overall satisfaction.
  • Complete time and attendance activities for team members, including tracking hours, managing absences, and ensuring compliance with company policy.
  • Order consumables for stores, such as cleaning supplies, and maintain these within a budget.
  • Work as part of the Proactive Services team, providing cleaning, trolley collection, and waste management services.

Requirements

  • Flexibility to work in different environments, such as the shop floor, fridges, freezers, and carparks.
  • A good eye for cleanliness and attention to detail.
  • Physical fitness is essential for this role, as it involves physically demanding tasks.
  • The ability to work with other Department Managers and the Store Leadership Team to plan and coordinate routines and timeframes.
  • Organizational skills to ensure that the team has all the equipment and supplies they need to work safely and efficiently.
  • Comfortable working with a regulated framework, including food safety and industrial regulations.
  • A valid full Australian driver's license is essential, as you may collect trolleys using our vehicles.

What We Offer

  • A competitive remuneration package, including base + super.
  • A range of programs to help you prioritize and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
  • Opportunities for career growth and development within the Woolworths Group.
  • A dynamic and inclusive work environment that values diversity, equity, and inclusion.

About Woolworths Group

We are a proud part of the Woolworths Group, a leading retailer in Australia and New Zealand. Our purpose is to create better experiences together for a better tomorrow. We are committed to breaking down institutional barriers and creating a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

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