Customer Service Representative

3 days ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $36,519 - $47,813
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to provide excellent service as a Casual Customer Service Officer at our leisure and aquatic centre.

The Role
  • Deliver exceptional customer experiences aligned with our service charter, handling enquiries and feedback professionally.
  • Manage cash transactions, reconcile accounts, and maintain secure cash handling practices.
  • Ensure the cleanliness, organisation, and safety of customer service areas, including food handling and serving.
  • Monitor and manage stock levels, presentation, and monthly stocktakes within established guidelines.
  • Promote and sell products and memberships, achieving sales targets.
  • Coordinate centre bookings with team leaders and facility users.
  • Maintain up-to-date signage, promotional materials, and website information.
  • Perform opening/closing duties and participate in relevant training sessions.
  • Ensure compliance with Council policies and provide guidance to kiosk staff.

Requirements: First Aid, CPR, and food handling certificates. Enthusiasm, initiative, and ability to work independently and in teams. Flexibility to work varied hours and locations, including early mornings and weekends. Experience delivering quality customer service in public-facing roles. Strong written, verbal, and face-to-face communication skills. Ability to work with initiative and minimal supervision. Cash handling, POS, PC literacy, and admin skills. Effective communication with staff, customers, and stakeholders. Experience in sales, management, and stocktaking of retail items.



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