Food and Beverage Service Associate

4 weeks ago


Fortitude Valley, Queensland, Australia Ovolo Group Full time
About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Attendant to join our team at Ovolo Group. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their overall experience is memorable and enjoyable.

Key Responsibilities
  • Assist guests with their entire dining experience, from greeting and seating to taking orders and ensuring their needs are met.
  • Familiarize yourself with our restaurant products and services, including menus, wine lists, and other beverages.
  • Ensure awareness of all dietary requirements to provide guests with accurate information about menu offerings.
  • Demonstrate high levels of service and respond promptly and efficiently to all requests.
  • Encourage feedback from guests to update and maintain guest history records, enabling us to anticipate their needs.
  • Stay up-to-date with local knowledge and trends to provide guests with recommendations and insights.
  • Work proactively to maintain high standards and procedures, including introducing yourself to guests and interacting with them on a personalized basis.
About You

We are looking for a hard-working individual who is not afraid to jump in and help where needed. Ideally, you will have a Food and Beverage background with knowledge of restaurant operations, but if you come with the right attitude, the rest is simple. You will have a valid RSA or be willing to obtain one prior to starting. We require flexibility in your availability, including mornings, nights, and weekends. You will have good communication skills and the ability to remain calm and professional in a fast-paced environment.

What We Offer
  • Experience our award-winning restaurant on us.
  • The chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong, and Indonesia.
  • Career opportunities, job enrichment, or a supportive work environment.
  • Hotel benefits, including rooms and F&B outlets.
  • Wellbeing Programmes to help you stay fit and fabulous.
  • Community Programmes to develop relationships and make a difference in people's lives.
  • An autonomous role with creative license and the chance to showcase your entrepreneurial talent.


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