Customer Service Manager

1 day ago

Castle Hill, New South Wales, Australia Myer Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Manager to join our leadership team at Myer Castle Hill.

As a key member of our leadership team, you will be responsible for driving sales and leading team performance to deliver superior customer service and make profitable sales across multiple departments.

You will champion our Customer First Plan, manage day-to-day operations, and drive sales. Reporting to the Assistant Store Manager and supported by the leadership team, you will manage, lead, and mentor your team.

Key Responsibilities
  • Manage the daily activities of your team and business to drive financial performance
  • Optimise the productivity of the team by leveraging workforce management
  • Drive high performance, customer-focused service and selling culture through role modelling, communication, feedback, and recognition
  • Maximise the team's service and selling activities by effective management and delegation to minimise operational activities
  • Lead, empower, and inspire your team with a consistent focus on developing the next generation of Myer leaders
  • Maximise time spent on the selling floor to lead and manage the business, understand the customer, coach, and support the team, and embed new initiatives and ways of operating
About You
  • Previous experience as a retail manager, area manager, or similar
  • People leadership skills with a 'hands-on' approach are essential
  • Demonstrated ability to lead a team to achieve sales and meet KPIs
  • Experience in performance management will be highly regarded
  • Superior customer service and selling skills
  • Strong retail, financial, and business acumen
  • Excellent time management skills with the ability to work independently on prioritising and meeting deadlines
About Myer

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas, and are entrusted to deliver your very best.

We're committed to helping you thrive and flourish. The future lies in your hands.

  • Customer Service Manager

    3 days ago

    Castle Hill, New South Wales, Australia Myer Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our leadership team at Myer Castle Hill.As a key member of our leadership team, you will be responsible for driving sales and leading team performance, while championing our Customer First Plan and managing day-to-day operations.You will be responsible for managing...

  • Customer Service Manager

    1 week ago

    Castle Hill, New South Wales, Australia Myer Full time

    {"title": "Customer Service Manager", "description": "About the RoleAs a Customer Service Manager at Myer, you will be responsible for leading a team of Service and Selling professionals to deliver exceptional customer experiences and drive sales across multiple departments.Key responsibilities include:Managing the daily activities of your team to drive...

  • Customer Service Manager

    2 weeks ago

    Castle Hill, New South Wales, Australia Myer Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our leadership team at Myer Castle Hill. As a key member of our management team, you will be responsible for leading and managing a team of Service and Selling staff to deliver exceptional customer service and drive sales across multiple departments.Key...

  • Customer Service Manager

    1 week ago

    Castle Hill, New South Wales, Australia Myer Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our leadership team at Myer Castle Hill. As a key member of our management team, you will be responsible for leading and managing a team of Service & Selling teams to deliver exceptional customer service and drive sales across multiple departments.Key...

  • Customer Service Representative

    1 day ago

    Castle Hill, New South Wales, Australia Castle Hill RSL Group Full time

    Customer Service RepresentativeCastle Hill Fitness & Aquatic Centre is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Meet and greet members and guests,...

  • Customer Service Ambassador

    1 week ago

    Castle Hill, New South Wales, Australia Castle Hill RSL Group Full time

    {"h1": "Customer Service Representative Opportunity", "p": "We are seeking a motivated and enthusiastic individual to join our team at Castle Hill Fitness & Aquatic Centre. As a Customer Service Representative, you will be the first point of contact for our members and guests, providing information on our facilities and services.Key Responsibilities:*...

  • Customer Service Representative

    3 days ago

    Castle Hill, New South Wales, Australia Castle Hill RSL Group Full time

    Customer Service RepresentativeCastle Hill Fitness & Aquatic Centre is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Provide information on our facilities and...

  • Customer Service Representative

    1 day ago

    Castle Hill, New South Wales, Australia Castle Hill RSL Group Full time

    Customer Service RepresentativeCastle Hill RSL Group is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This role involves providing exceptional customer service to our members and guests, and ensuring a positive experience at our leisure centre.Key Responsibilities:Provide information on our facilities...

  • Customer Service Ambassador

    1 week ago

    Castle Hill, New South Wales, Australia Castle Hill RSL Group Full time

    Castle Hill RSL Group is seeking a Customer Service Representative to provide exceptional support to our members and guests. As a key member of our team, you will be responsible for delivering outstanding customer experiences across our leisure centre facilities. Key responsibilities include: * Providing information on our facilities and services * Meeting...

  • Customer Service Representative

    13 hours ago

    Castle Hill, New South Wales, Australia Castle Hill RSL Group Full time

    Customer Service RepresentativeCastle Hill Fitness & Aquatic Centre is seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Provide information on our facilities and...

  • Customer Sales Representative

    4 days ago

    Castle Hill, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team is passionate about delivering exceptional customer experiences and creating lasting impressions.Our TeamAs a Customer Service and Sales Representative at Repco, you will be part of a...

  • Customer Sales Representative

    1 day ago

    Castle Hill, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team is passionate about delivering exceptional customer experiences and creating lasting impressions.Our TeamAs a Customer Sales Representative at Repco, you will be part of a dynamic team...

  • Customer Sales Representative

    3 days ago

    Castle Hill, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team is passionate about delivering exceptional customer experiences and creating lasting impressions.Our TeamAs a Customer Sales Representative at Repco, you will be part of a dynamic team...

  • Early Childhood Educator

    4 days ago

    Castle Hill, New South Wales, Australia Save Our Service Full time

    About Save Our ServiceWe are a rapidly growing childcare agency with over 500 locations across Australia, offering a range of casual shifts to suit your schedule.Our MissionAt Save Our Service, we strive to provide high-quality early childhood care and education in a safe, welcoming, and nurturing environment. Our dedicated staff are committed to delivering...

  • Casual Educator Opportunities

    1 day ago

    Castle Hill, New South Wales, Australia Save Our Service Full time

    Save Our Service: A Leader in Childcare EducationAt Save Our Service, we are committed to providing high-quality early childhood care and education to children in the Hills District. We are currently seeking casual educators to join our team and contribute to the growth and development of our children.About the RoleWe are looking for educators who are...

  • Early Childhood Educator

    4 days ago

    Castle Hill, New South Wales, Australia Save Our Service Full time

    About Save Our ServiceWe are a rapidly growing childcare agency with over 500 locations across Sydney, offering a range of casual shifts to suit your schedule.Our MissionAt Save Our Service, we strive to provide high-quality early childhood care and education in a safe, welcoming, and nurturing environment. Our dedicated staff are committed to delivering...

  • Childcare Cook

    2 weeks ago

    Castle Hill, New South Wales, Australia Save Our Service Full time

    We are seeking a skilled Childcare Cook to join our team at Save Our Service. As a Childcare Cook, you will be responsible for preparing nutritious meals for children aged 0-6 years in our childcare centers located in and around Parramatta, NSW.Key Responsibilities:Prepare morning tea, lunch, and afternoon tea for children using rotational menus.Work in a...

  • Childcare Educator

    4 days ago

    Castle Hill, New South Wales, Australia Save Our Service Full time

    About Our OpportunityWe are seeking dedicated and passionate educators to join our team at Save Our Service, a leading childcare agency with a strong commitment to providing high-quality early childhood care and education.As a casual educator with our agency, you will have the opportunity to work with a diverse range of children and families, and contribute...

  • Childcare Educator

    1 week ago

    Castle Hill, New South Wales, Australia Save Our Service Full time

    About Our OpportunityWe are seeking dedicated and passionate educators to join our team at Save Our Service, a leading childcare agency with a strong commitment to providing high-quality early childhood care and education.As a casual educator with our agency, you will have the opportunity to work with a diverse range of children and families, and contribute...

  • Casual Educators

    2 weeks ago

    Castle Hill, New South Wales, Australia Save Our Service Full time

    Early Childhood Care and Education OpportunitiesSave Our Service is a rapidly expanding childcare agency with numerous locations across the nation. We offer a variety of casual shifts daily, providing a flexible schedule for educators who value work-life balance.About Our AgencyAs a privately owned and family-run business, our primary goal is to provide a...