Customer Experience Specialist

1 week ago

Brisbane, Queensland, Australia beBeeExperience Full time $50,000 - $80,000

Customer Experience Specialist

About the Role:

The Customer Relation Management (CRM) Team collaborates with stakeholders to create and deliver exceptional customer experiences through digital communication.

This role is responsible for planning and executing CRM direct marketing campaigns across multiple brands. This includes creating customer segmentation, campaigns, and Electronic Direct Mail (EDM). Additionally, the specialist will contribute to the overall customer experience by designing and deploying customer journeys to ensure customers are at the forefront of direct marketing decisions.

Key Responsibilities:

  • Executing CRM campaigns in line with agreed brand marketing plans
  • Segmenting customer databases in line with campaign requirements and maintaining data accuracy
  • Ensuring that CRM customer data management complies with relevant legislation and company policy
  • Providing timely and accurate reporting to all stakeholders

About You:

  • Strong stakeholder management skills with proven attention to detail
  • Ability to make data-driven decisions and have a demonstrated understanding of web-based services (HTML, CSS, SQL)
  • Well-developed organisational and time management skills coupled with ability to multi-task
  • Solid Excel skills with the ability to work with large datasets

  • Customer Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeecustomer Full time $45,000 - $65,000

    Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our Community Experience Team. In this role, you will be responsible for engaging with our customers through various channels, providing support and building relationships.

  • Customer Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $40,000 - $80,000

    Customer Experience Specialist">We are seeking passionate and dedicated individuals to join our team as customer experience specialists. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

  • Customer Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $55,000 - $70,000

    Unlock Your Potential as a Customer Experience SpecialistAt the heart of our success lies a team of dedicated professionals who provide exceptional customer service and drive business growth. Our customer experience specialists play a pivotal role in delivering seamless interactions and exceeding customer expectations.We have a fantastic opportunity for you...

  • Customer Experience Specialist

    5 days ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $45,000 - $80,000

    Customer Experience Specialist">We're looking for a skilled and customer-focused individual to join our retail team. As a Customer Experience Specialist, you'll play a crucial role in delivering exceptional service to our customers.">Key Responsibilities:">Deliver Exceptional Customer Service: Put customers first and exceed their expectations.Support the...

  • Experience Leader

    1 week ago

    Brisbane, Queensland, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • Customer Experience Specialist

    7 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $51,968 - $72,992

    Customer Experience SpecialistAre you a people person with a passion for delivering exceptional service? We're on the hunt for talented individuals who share our enthusiasm for creating unforgettable experiences.About the Role:We're seeking a Customer Experience Specialist to join our team and help us provide top-notch service to our customers.As a Customer...

  • Customer Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $40,000 - $80,000

    Customer Experience SpecialistWe are seeking a Customer Experience Specialist to join our team. As a key member of our team, you will be the first point of contact for all customers.Key Responsibilities:You will support Optometrists with pre-testing and provide expert advice on frame styling to our customers.You will be responsible for dispensing glasses...

  • Customer Experience Specialist

    4 days ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Part time $50,000 - $70,000

    Delightful Customer Experience SpecialistWe are seeking a highly skilled and enthusiastic Customer Experience Specialist to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences that exceed our customers' expectations.As a Customer Experience Specialist, your primary...

  • Customer Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $40,000 - $60,000

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service experiences by providing expert knowledge of our products.Key Responsibilities:You will ensure product quality, perform date checks, and...

  • Customer Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $104,000

    Job Role:We are seeking a professional to provide exceptional customer experiences every day.Key Responsibilities:Deliver seamless and tailored customer interactionsAct as the first point of contact for customersIdentify suitable banking products and servicesOffer Smarter Banking options for customersRequirements:A passion for delivering quality customer...