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Human Resources Consultant
2 months ago
Job Title: Workforce Services Officer
Job Summary:
We are seeking an experienced Human Resources professional to join our team as a Workforce Services Officer. In this role, you will provide a consultancy service to management and employees regarding legislation, policies, and procedures across a wide range of Human Resource matters.
Key Responsibilities:
- Provide a comprehensive HR consultancy and education service to employees and managers, including on all aspects of recruitment and selection activities, workforce management, diversity, employee relations, occupational health and safety, wellbeing programs, induction, orientation, redeployment, and redundancy.
- Coordinate end-to-end recruitment activities, including on-boarding, induction of new employees to ensure compliance with Public Sector, Insurance Commission standards, and Commissioner Instructions.
- Consult with internal clients to develop and maintain an understanding of key business needs to aid in contributing to the HR Blueprint.
- Use initiative to find outcomes and solutions to human resources matters and requests from employees or management on all aspects of HR policies, practices, and procedures.
- Work collaboratively with other members of the Human Resources branch to ensure the delivery of high-quality service delivery.
- Apply equal opportunity and liaise with stakeholders to attract, recruit, and maintain a diverse workforce.
- Provide support to the Learning and Development Team, Workforce Planning and Systems/Payroll team where required.
- Contribute to the development and implementation of:
- The Work Safety, Health, and Wellbeing Management Plan
- The Human Resource Blueprint (includes the workforce attraction and recruitment plans, strategies, and initiatives)
- The Diversity Action Plan Disability Access and Inclusion Plan
- Undertake the role of Executive Officer for the Insurance Commission's Work Health and Safety Committee
- Monitor incident/hazard reports and identify emerging risks/trends
- Complete ergonomic assessments and organize equipment
- Assist with entering, maintaining, and reviewing statistical data for Human Resources reporting and findings as required
- Undertake quality assurance checks and identify risks on a range of Human Resources activities, management reports, and publications.
Work-Related Requirements:
- Apply knowledge and understanding of all Human Resource processes, policies, and procedures to help find solutions to resolve others' problems
- Organize work to reflect priorities and achieve outcomes within timelines
- Work collaboratively in a team to achieve service delivery outcomes
- Use initiative and commitment to follow up on matters, proactively source information, and draw on available resources to provide quality service delivery
- Manage all aspects of human resources across a broad range of human resource services within a public sector framework