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Executive Director of Operations

2 months ago

Queanbeyan, Australia Warrigal Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our team at Warrigal Shell Cove. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer service.

Key Responsibilities
  • Develop and implement business strategies to drive growth and improve operational efficiency
  • Lead a high-performing team to deliver exceptional customer service and achieve business objectives
  • Collaborate with internal stakeholders to ensure seamless service delivery and continuous improvement
  • Manage budgets, resources, and risk to ensure financial sustainability and compliance
  • Develop and maintain relationships with key stakeholders, including residents, families, employees, and external partners
What You'll Need
  • Tertiary qualification in Business, Hospitality, Health, Social Science, Nursing, or equivalent
  • Proven experience in managing business operations, with a focus on customer service and growth
  • Exceptional leadership skills, with the ability to motivate and inspire a high-performing team
  • Demonstrated experience in change management, quality systems, and compliance
What We Offer
  • A dynamic and supportive work environment, with opportunities for professional growth and development
  • A competitive salary package, with opportunities for salary packaging and benefits
  • A comprehensive training program, with ongoing support and coaching
  • A collaborative and inclusive culture, with a focus on teamwork and respect
About Warrigal

Warrigal is a leading provider of aged care and retirement living services, with a strong commitment to quality, innovation, and customer service. We are proud of our reputation for excellence and our dedication to making a positive difference in the lives of our residents and their families.

We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, workers of all abilities, ages, and people from culturally and linguistically diverse backgrounds.