Customer Service Delivery Associate

7 days ago


Queanbeyan, New South Wales, Australia Coles Full time

Coles Supermarkets is a dynamic and fast-paced company operating across Australia, with over 800 supermarkets serving diverse local communities.

We offer an attractive salary of $25.00 per hour for this Casual position.

About the Role

As a Customer Service Agent (CSA), you will play a crucial role in delivering exceptional customer experiences by safely navigating our iconic Coles vans to deliver customer orders to their homes during the day or night.

You will also be responsible for picking and packing orders to the highest standard, ready for delivery.

About You and Your Skills

  • A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record (you'll need to undergo both a police history check and driving history check)
  • The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
  • To be active – as well as driving, you'll be on your feet, lifting, and carrying groceries from the van to your delivery points (there could be stairs)
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends (generally shifts run from 5am-1pm and 1pm-11pm)

Benefits

We're committed to creating a workplace that's safe and respectful for our team members. We encourage applications from people of all ages, cultures, abilities, sexual orientations, and gender identities.

We offer flexible work arrangements, additional leave, and parental leave entitlements to support your unique life circumstances.

Why Coles?

We're continuing to build a gender-equal team and a culture that's just as diverse, inclusive, and welcoming as the communities we serve.



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