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Customer Service Representative

2 months ago

Ocean Grove, Victoria, Australia EG Australia Full time
About the Role

We are seeking a skilled and enthusiastic individual to join our frontline Fuel team at our Ocean Grove store. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting products and deals, and maintaining a safe and efficient working environment.

Key Responsibilities
  • Provide outstanding customer service to ensure customer satisfaction and loyalty
  • Promote EG Australia products and services to drive sales and revenue growth
  • Operate point of sale systems and monitor fuel and stock deliveries to ensure seamless operations
  • Maintain a safe and clean working environment, adhering to EG Australia's health and safety standards
  • Ensure effective merchandising and stock control to maintain a premium store presentation
What We're Looking For
  • Previous retail experience, preferably in a customer-facing role
  • A confident and energetic attitude, with a passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Able to work in a fast-paced environment, with a high level of adaptability and flexibility
  • A solutions-focused individual who is committed to delivering results
What's in It for You
  • Competitive pay rate and annual bonus opportunities
  • Access to employee discounts through the Booster platform
  • Save on fuel through our Team Fuel Discount when filling up at EG
  • Free financial and health and wellbeing counselling
  • Opportunity to grow your career across our expanding national network
About EG Australia

We arrived in Australia in 2019 with a commitment to deliver a modern consumer retail offer and to become your chosen destination for quality food, coffee, and fuel. Our Group operations exceed 6,000 fuel and convenience sites across Europe and the US, bringing a wealth of experience to our Retail Operations in Australia.