Pet Aftercare Service Specialist
3 days ago
We are seeking a highly skilled and compassionate Pet Aftercare Service Specialist to join our team at Invocare. As a key member of our service delivery team, you will play a critical role in providing exceptional support to our clients during their most difficult times.
Job Description- Provide professional pet aftercare services with empathy and compassion
- Manage client enquiries across various platforms
- Coordinate information between client care, preparation, operation, and cremation teams for smooth service delivery
- Assist clients during viewings and collection of ashes with professionalism and empathy
- Prepare client viewing rooms to the highest standards
- Manage client payments across payment services like ZipPay, Afterpay and Vet Pay
- Ensure accurate and timely data entry of client and veterinary information
- Exceptional customer service skills, with effective communication skills
- Intermediate Microsoft suite experience
- Strong organisational skills, with a focus on maintaining a clean and tidy environment
- An ability to handle deceased pets in a professional manner – when required
- Ability to effectively manage multiple tasks
- Maintain a positive and professional attitude while under pressure
As a valued member of our team, you can expect:
- Reward and recognition programs
- Tailored induction and training programs
- Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assistant Program
- A diverse workplace and equal opportunity employer
Estimated Salary: AU$60,000 - AU$80,000 per annum, depending on experience.
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Pet Cremation Service Coordinator
4 days ago
Brisbane, Queensland, Australia Invocare Full timeAbout the RoleWe are seeking a highly skilled Pet Cremation Service Coordinator to join our team. As a key member of our operations, you will play a vital role in providing exceptional service to our clients and their loved ones.Salary: $60,000 - $80,000 per annum + superannuationKey ResponsibilitiesPet Aftercare Services: Provide compassionate and...
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Pet Insurance Claims Specialist
1 week ago
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Warehouse Operations Specialist
1 month ago
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Warehouse Logistics Specialist
5 days ago
Brisbane, Queensland, Australia Pet Circle Full timeJob SummaryWe are seeking a reliable and physically fit Warehouse Logistics Specialist to join our team at Pet Circle's Crestmead fulfillment centre. This is a casual position working 5 days a week, Monday to Sunday.About the RoleThis role is critical to the success of our business, requiring you to operate Crown Joystick High Reach Forklifts, wrap pallets,...
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Pet Insurance Customer Support Specialist
2 weeks ago
Brisbane, Queensland, Australia S8 Expert Recruitment Solutions Full timeAbout Us:S8 Expert Recruitment Solutions is a leading provider of recruitment services for the pet insurance industry.Job Summary:We are seeking a skilled and compassionate Pet Insurance Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our...
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Warehouse Operations Specialist
3 weeks ago
Brisbane, Queensland, Australia Pet Circle Full timeCritical Role in Our Warehouse OperationsWe are seeking a reliable and skilled Forklift Driver to join our team at our Crestmead fulfilment centre.Your role is critical to the success of our business, where you will be challenged daily to improve areas of safety, efficiency and customer experience.As a Forklift Driver, you will be part of a collaborative...
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Pet Product Marketing Specialist
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Pet Food Sales Growth Specialist
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Pet Insurance Claims Specialist
6 days ago
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Warehouse Operations Manager
1 week ago
Brisbane, Queensland, Australia Pet Circle Full timePet Circle is a leading pet eCommerce retailer in Australia, serving customers across the country with its fast and reliable delivery services.We are seeking an experienced Warehouse Team Leader to join our Outbound team at our distribution centre in Crestmead, QLD. The ideal candidate will have a proven track record of managing high-performing teams in a...
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Warehouse Operations Specialist
4 days ago
Brisbane, Queensland, Australia Pet Circle Full timeJob DescriptionWe are seeking a reliable and physically fit Warehouse General Hand to join our dynamic team at Pet Circle's Crestmead warehouse. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our products to customers.Key Responsibilities:Order Fulfillment: Pick, pack, and dispatch orders efficiently to...
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Pet Food Sales Development Manager
2 weeks ago
Brisbane, Queensland, Australia Mars Incorporated Full timeCompany OverviewMars Incorporated is a leading international manufacturer of confectionery, food, and pet care products. Our organization prides itself on its commitment to delivering high-quality products that meet the needs of our customers.Salary & BenefitsWe are offering a competitive salary package, with an estimated annual salary range of $80,000 -...
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Pet Insurance Advisor
2 weeks ago
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Warehouse Operations Assistant
3 weeks ago
Brisbane, Queensland, Australia Pet Circle Full timeThe Warehouse General Hand RoleWe are seeking a reliable and physically fit individual to join our dynamic team at Pet Circle's Crestmead warehouse. As a Warehouse General Hand, you will be responsible for ensuring the smooth operation of our warehouse, maintaining high-quality standards, and providing exceptional service to our customers.Key...
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Customer Service Representative
1 week ago
Brisbane, Queensland, Australia S8 Expert Recruitment Solutions Full timeWe are seeking a dedicated and compassionate Pet Insurance Support Specialist to join our team at S8 Expert Recruitment Solutions. This is an exciting opportunity to work in a fast-paced environment, supporting pet owners through their pet insurance journey.About the RoleIn this role, you will be responsible for delivering friendly, professional support to...
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Warehouse Operations Assistant
4 weeks ago
Brisbane, Queensland, Australia Pet Circle Full timeThe OpportunityWe are seeking a highly motivated and physically fit individual to join our dynamic team at Pet Circle's Crestmead warehouse. As a Warehouse General Hand, you will be responsible for a variety of tasks including picking, packing, and dispatching orders, as well as receiving, replenishment, and put away of inventory.Key...
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Pet Food Production Assistant
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Customer Service Representative
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