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Data Center Operations Engineer, DCO

2 months ago


Sydney, New South Wales, Australia Amazon Full time
Data Center Operations Engineer, DCO Job Summary

Amazon is seeking a highly skilled Data Center Operations Engineer, DCO to join our team. As a key member of our Data Center Operations team, you will be responsible for deploying and maintaining the servers and infrastructure in our data centers.

Key Responsibilities:

  1. Maintain high system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
  2. Linux server and XEN service virtualization troubleshooting and remediation
  3. Remediate physical layer outages on both Systems & Network
  4. Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
  5. Install & configure racks in-line with internal SLAs
  6. Triage & resolve trouble tickets for all devices
  7. Physical replacement of server and network devices
  8. Define metrics to increase customer uptime
  9. Enforce Amazon's Security Best Practices
  10. Interact with third-party vendors & contractors
  11. Contribute ideas to improve operational efficiency
  12. Participate in and deliver on local/regional/global projects
  13. Participate in team meetings for metric analysis and project status updates
  14. Contribute to building the world's largest Cloud infrastructure

This role involves covering 24x7 shift rotation.

BASIC QUALIFICATIONS

3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

PREFERRED QUALIFICATIONS

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.