
Dining Experience Ambassador
2 weeks ago
Job Overview
We are seeking an experienced hospitality professional to join our team as a Section Waiter.
This role is focused on delivering exceptional service with a unique flair, ensuring a warm welcome and fond farewell for guests.
Key Responsibilities:
- Managing a section of the restaurant, providing top-tier service to guests
- Ensuring a seamless dining experience from start to finish
- Knowledgeable and passionate about Food & Wine, taking guests on a culinary journey
- Highly organized and able to effectively manage priorities
- Strong focus on guest and team relationships
- Initiate contact and establish rapport easily
- Project a professional image at all times through personal presentation/interpersonal skills
- Handle tasks carefully and correctly – thorough and exact in details with a sense of urgency
- Display high energy levels and demonstrate versatility in responding to guest requests and situations
- Remain calm and effective in high-volume work situations
- Good team player; contribute to and assist co-workers without being asked
About Our Team
Sofitel Melbourne on Collins is a 5-star luxury hotel located in the heart of Melbourne city centre. We pride ourselves on delivering exceptional service with a unique flair, making every guest feel valued and inspired.
Our Benefits
- Career development opportunities within the hotel and wider Accor Group
- Inclusive company culture, attracting diverse talent
- Laundered uniforms
- Complimentary hotel stay package for work anniversaries
- Worldwide employee benefits at Accor Hotels
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