Rapid Response
2 weeks ago
Join a dynamic organization and take on the role of Rapid Response & Onsite Coordinator, where you will be responsible for coordinating critical incident and onsite requests. Your duties will include end-to-end coordination of critical incidents and onsite projects, collaboration with internal and external stakeholders, completing monthly invoicing and billing audits, and providing exceptional customer service.
Key Responsibilities:- Coordinate critical incident and onsite requests from intake to project completion
- Collaborate with internal and external stakeholders to ensure seamless communication and effective problem-solving
- Complete monthly invoicing and billing audits to ensure accurate and timely billing
- Provide exceptional customer service by adhering to process and procedures while making judgement calls when required
- Strong problem-solving skills and ability to think outside the box
- Excellent communication and interpersonal skills
- Ability to work under pressure and juggle multiple competing priorities
- Outstanding stakeholder management and customer service skills
- Ability to work well in a team as well as independently
- Competitive remuneration package
- Volunteer leave
- Paid parental leave
- Purchasing of additional leave
- Flexible working arrangements
- Access to training and professional development
- Career development through internal mobility
- Lifestyle discounts
- This role offers an opportunity to make a meaningful impact in people's lives during critical moments
- As a Rapid Response & Onsite Coordinator, you will be part of a dynamic team that values collaboration and open communication
- Our organization prioritizes employee wellbeing and provides opportunities for growth and development
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