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Job Overview

As a relationship builder and negotiator, you'll play a key role in fostering strong customer connections.

This dynamic position requires exceptional communication skills, persistence, and problem-solving abilities to resolve issues and drive positive outcomes.

Key responsibilities include managing outstanding accounts, conducting high-volume calls, building rapport with customers, and negotiating repayment solutions.

  • Build trust and credibility with customers through effective communication and negotiation skills.
  • Develop and implement tailored repayment plans to meet customer needs.
  • Work collaboratively with internal stakeholders to achieve business objectives.
What We Offer

A competitive compensation package includes uncapped bonuses for near-target achievement, flexible work arrangements, free training opportunities, and access to employee benefits and wellbeing initiatives.

We're committed to providing a supportive environment that fosters career growth and advancement.

Requirements

To succeed in this role, you'll need:

  • Experience in a call centre, sales, or similar industry.
  • Excellent written and verbal communication skills.
  • Persistence and resilience to handle challenging conversations.
  • Negotiation skills and a passion for results-driven environments.
  • A natural problem-solver with basic computer literacy skills.