Effective Service Delivery Leader

1 day ago

Dubbo, New South Wales, Australia beBeeLeadership Full time $66,312 - $97,716
Team Leader - Adult Services

We are seeking an experienced leader to join our team pool for future positions as a Team Leader in Adult Services.

  • Empower a team of Support Workers to provide high-quality and safe services to vulnerable persons within the community.
  • Coach and mentor a team of Support Workers, offering on-the-job training, support and guidance.
  • Inspire a skilled, versatile, and diverse team utilising your experience in managing performance and delivering support.
  • Support service delivery by ensuring effective and efficient administrative processes and procedures, including quality, timely and accurate reporting, planning and record-keeping.

The ideal candidate will have:

  • Proven advanced problem-solving, emotional intelligence and positive interaction skills across diverse communities.
  • Demonstrated ability to lead, motivate and performance manage teams in a fast-paced & dynamic environment.
  • Effective conflict resolution, negotiation, mediation and decision-making skills, including de-escalation in high-conflict situations.
  • Track record of building cohesive teams with clear goals and fostering innovation and collaboration.
  • Commitment to a person-centred approach for vulnerable individuals.
  • Celebrate and nurture an inclusive, diverse and supportive workplace.

Experience supporting complex needs, behaviours of concern and mental health is essential; working with people with a disability and/or children or youth in care experience is highly regarded.

Qualifications in Disability Services, Community Services or Individual Support are highly regarded but not essential.

As a committed Equal Employment Opportunity employer, we welcome applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.

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