Expert Freight Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $120,000 - $140,000

Job Title: Freight Forwarding Expert

LogiHire seeks an experienced Freight Forwarding Expert to join its dynamic team in Sydney.

The ideal candidate will have a strong understanding of shipping processes and be able to provide exceptional service to clients.

Key Responsibilities:
  • Provide outstanding customer service to clients, addressing inquiries, concerns, and issues promptly.
  • Utilize expertise in freight forwarding to assist clients with shipping needs, offering guidance as required.
  • Coordinate closely with internal departments to ensure smooth handling of shipments, resolving operational issues that may arise.
  • Maintain accurate records of customer interactions using our CRM system.
Requirements:
  • A minimum of 3+ years of experience in customer service within the freight forwarding industry.
  • Proficiency in relevant software and tools used in freight forwarding operations, preferably CargoWise.
  • Excellent verbal and written communication skills, enabling effective interaction with clients and internal teams.
  • Strong problem-solving abilities and a proactive approach to addressing customer needs.
Why This Opportunity:
  • Competitive remuneration package.
  • Opportunities for professional growth and development within a reputable organization.
  • Join a team that values employee well-being and fosters a supportive work environment.

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