Family Engagement Specialist

7 days ago

Wollongong City Council, Australia beBeeCustomerSupport Full time $72,000 - $88,000
Family Engagement Professional

This position presents a unique opportunity to make a lasting impact on the lives of families and children.

As a Family Engagement Professional, you will serve as the primary point of contact for families and staff regarding childcare enrollment, fees, and government rebates.

Our family engagement team is dedicated to providing exceptional customer support and response to families, colleagues, and other stakeholders.

  • Key responsibilities include:
  • Ensuring seamless communication between families, staff, and relevant authorities.
  • Providing timely and accurate information regarding childcare enrollment and fees.
  • Collaborating with the team to develop and implement effective strategies for supporting families.

The ideal candidate will possess excellent interpersonal and communication skills, with the ability to work effectively in a fast-paced environment.

Additionally, they should have strong problem-solving skills and be able to maintain confidentiality when dealing with sensitive family matters.

This role offers a rewarding opportunity to make a positive difference in the lives of families and children.

We are committed to creating a supportive and inclusive work environment that values diversity and promotes teamwork.

If you are a motivated and compassionate individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.

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