Strategic Implementation Manager

6 days ago

Sydney, New South Wales, Australia beBeeImplementation Full time
Job Description

Key Responsibilities

  • Oversee and manage the execution of implementation projects from inception to delivery.
  • Develop and maintain strong relationships with clients, acting as their primary point of contact throughout the project lifecycle.
  • Utilize exceptional communication and interpersonal skills to effectively engage with senior stakeholders and clients.
  • Provide regular updates on project status and progress through timely and transparent communication.
  • Translate workflow analysis documents into configuration specifications for CR IMS.
  • Guide clients on best practices for implementation and workflow configuration.
  • Implement daily project plan steps in a timely manner.
  • Understand and document client requirements to ensure accurate and effective solutions.
  • Facilitate conference calls and meetings with other consultants and product experts to drive collaboration and knowledge-sharing.
  • Manage training and consulting resource requests to support client needs.
  • Escalate issues promptly and work collaboratively with cross-functional teams to resolve them efficiently.
  • Respond to additional product requests from clients in a professional and courteous manner.
  • Coordinate work with CRD representatives across locations to ensure seamless delivery.

Requirements

  • A proven track record of managing large or multiple smaller projects.
  • Extensive experience in front-office operations, including order management and interactions with fund managers/traders.
  • Proficiency with Charles River Trading System or similar applications.
  • Strong understanding of market instruments, such as fixed income and derivatives.
  • Familiarity with technical aspects, ideally SQL.
  • Experience with full lifecycle implementation.
  • Ability to work effectively with users or clients from both technical and business backgrounds.
  • Third-level qualification, preferably a technical bachelor's degree.
  • Willingness to travel up to 50% per year.
  • Flexibility with schedule and ability to work beyond regular hours.

Benefits

State Street offers a comprehensive benefits package, including medical, insurance, savings plans, flexible work arrangements, and development programs, designed to foster a great work environment and support employees' well-being.

State Street values diversity and inclusion, actively engaging with communities and supporting employee networks. The company is an equal opportunity employer.

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