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Senior Team Lead

2 months ago

Sydney, New South Wales, Australia Remote Staff Full time
Job Title: Senior Team Lead

Location: Remote (Philippines)
Employment Type: Full-Time
Working Hours: AEST Business Hours
Level: Senior

We are seeking a seasoned and dynamic Senior Team Lead to oversee and support our existing remote contractors based in the Philippines. The ideal candidate will have extensive experience managing remote teams, with a proven track record in performance management, coaching, and development.

In addition to managing the team, the Senior Team Lead will act as the Senior Executive Assistant to support the CEO and founder of the company. This dual role requires a proactive, organized, highly efficient professional who can seamlessly juggle multiple responsibilities.

Key Responsibilities:

  • Lead and manage a team of remote contractors, ensuring high levels of performance and productivity.
  • Implement performance management processes, including regular reviews, feedback, and coaching.
  • Develop and execute team development plans to enhance skills and capabilities.
  • Foster a positive and collaborative team culture, promoting open communication and teamwork.
  • Monitor team performance metrics and take corrective actions as necessary.
  • Act as the primary point of contact for the team, addressing any issues or concerns promptly.
  • Support the CEO and founder in various administrative tasks, including calendar management, meeting coordination, and document preparation.
  • Assist in strategic planning and project management activities as required.
  • Manage CRM systems like Salesforce, ensuring accurate data entry and maintenance.
  • Oversee email management and other operational tasks to ensure smooth workflow.
  • Maintain confidentiality and handle sensitive information with discretion.

Qualifications:

  • Proven experience in managing remote teams at a senior level.
  • Strong leadership and team management skills with the ability to inspire and motivate others.
  • Excellent performance management and coaching abilities.
  • Exceptional organizational and multitasking skills.
  • Proficiency in using collaboration and communication tools (e.g., Zoom, Slack, MS Teams).
  • Strong interpersonal and communication skills.
  • Ability to work independently and make decisions with minimal supervision.
  • Experience in providing executive support to senior leaders is highly desirable.
  • Knowledge of CRM systems like Salesforce.
  • Experience in email management and other operational tasks.
  • Flexibility to work AEST business hours.

What We Offer:

  • Competitive salary and benefits package.
  • A supportive and inclusive work environment.
  • Opportunities for professional development and growth.
  • The chance to make a meaningful impact in the community.

We are a forward-thinking organization dedicated to positively impacting the community. Our mission is to provide innovative solutions and services that enhance the well-being of individuals and communities. We pride ourselves on fostering a supportive and collaborative work environment where every team member is valued and encouraged to grow.