Become a Certified Motorcycle Service Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeMotorcycle Full time $90,000 - $110,000

Unlock Your Potential in a Thriving Motorcycle Dealership Environment

We are seeking a skilled and customer-focused motorcycle service specialist to join our dynamic team at Triumph Essendon.

This is your chance to combine technical expertise with a commitment to delivering outstanding customer service, ensuring every rider leaves with their motorcycle performing at its peak.

You will be the trusted expert customers turn to for service advice, repairs, and performance enhancements, helping them get the most from their Triumph experience.

Key Responsibilities:

  • Engage with customers, assess their service needs, and provide expert advice with clear recommendations.
  • Perform diagnostics, maintenance, and repairs to the highest Triumph standards.
  • Conduct test rides to ensure all repairs meet Triumph's performance benchmarks.
  • Document repairs, service history, and warranty claims with precision.
  • Collaborate with the parts and sales teams to source components and offer additional services.
  • Represent the service team at dealership events, ride days, and customer experiences.
  • Mentor junior technicians and support their technical development.

What We're Looking For:

  • Proven technical experience in motorcycle diagnostics, servicing, and repairs.
  • A passion for providing an outstanding customer service experience and clear communication with riders.
  • Strong diagnostic and problem-solving skills to ensure every repair is right the first time.
  • Proficiency with DMS, diagnostic tools, and service management systems.
  • Certificate III in Motorcycle Mechanical Technology (or equivalent).
  • Current motorcycle and driver's licence.

What You'll Enjoy:

  • Competitive salary package and uncapped earning potential.
  • Company-provided motorcycle - ride the brand you represent.
  • Paid birthday leave and paid parental leave - because life outside of work matters.
  • Monthly team BBQs - celebrate your wins with your peers.
  • Recognition programs to celebrate your achievements.
  • Ongoing technical training and career development.
  • A high-performing, supportive team culture.

Grow With Us:

  • Develop your technical skills through ongoing training and development opportunities.
  • Take ownership of your career progression and achieve your goals.
  • Be part of a dynamic team that values innovation and teamwork.

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