Front Office Operations Supervisor

16 hours ago

Melbourne, Victoria, Australia beBeeHospitality Full time $79,000 - $159,000

Experience the thrill of a dynamic and fast-paced hospitality environment as you take on the role of Front Office Operations Supervisor. Our hotel is a cosmopolitan haven in the heart of the city, where stories of exploration and discovery unfold in an ever-evolving digital world.

We are deeply rooted in the local community, supporting and embracing local businesses to create unique experiences around our services, facilities, and offerings. As a member of our team, you will be part of a vibrant group that caters to curious travelers, whether they're in Melbourne on business or leisure.

This exceptional opportunity allows you to be part of one of Melbourne's newest five-star hotels, opened in 2021, and the only Hyatt Centric in Australia. As a Front Office Operations Supervisor, you will oversee the day-to-day operations of the hotel while embodying the Hyatt Centric Brand Promise. Ensuring all guests' needs are met, luggage and valet parking are delivered efficiently, and all guests are checked in and out with friendly, memorable service and no delays.

In this role, you will support the Front Office Manager in supervising and managing the hotel's lobby and arrival experience. With a focus on developing an energetic and passionate front office team who deliver exceptional service. This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.

We seek a professional hospitality enthusiast who is curious-minded, energetic, passionate, connected to the latest and newest offerings in Melbourne, and someone who loves researching to find new opportunities. Some of the key responsibilities include:

  • Managing the front desk operations, including guest check-ins, check-outs, and room assignments.
  • Coordinating with other departments to ensure seamless service delivery.
  • Developing and implementing strategies to improve customer satisfaction and loyalty.
  • Maintaining accurate records and reports, including guest feedback and operational metrics.

  • Front Office Supervisor

    4 days ago

    Melbourne, Victoria, Australia beBeeJobSearch Full time $72,238 - $86,123

    Front Desk Supervisor Opportunity">We are seeking a dynamic and customer-focused individual to join our Front Office team as a Front Desk Supervisor. In this role, you will be responsible for providing exceptional service to our guests, ensuring a seamless check-in and check-out experience, and maintaining the highest standards of cleanliness and...

  • Front Office Supervisor

    3 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $65,000 - $85,000

    Supervise the Front DeskThis is an exciting opportunity to work in a dynamic environment as a Front Office Supervisor. As a key team member, you will be responsible for delivering exceptional guest experiences from arrival to departure.About the RoleLead by example and showcase your passion for customer service to ensure your team follows suit.Assist the...

  • Front Office Supervisor

    6 days ago

    Melbourne, Victoria, Australia Crown Resorts Full time

    **Company Description**:**BETTER BEGINS HERE**Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more,...

  • Front Office Supervisor

    6 days ago

    Melbourne, Victoria, Australia Mantra Epping Full time

    Located in Melbourne's fastest-growing residential and commercial growth corridor and designed by leading Australian architects and interior designers, **Mantra Epping** represents a new standard in corporate accommodation. Comprising 214 guest rooms across a range of styles, "state of the art" conference facilities for up to 500 delegates, and a full range...

  • Front Office Supervisor

    1 week ago

    Melbourne, Victoria, Australia Adelphi Hotel Full time $60,000 - $80,000 per year

    Front Office Supervisor - Multiple positionsPosition Overview:An exciting leadership opportunity is now available at the Adelphi Hotel, a vibrant 34-room boutique hotel on Flinders Lane in the heart of Melbourne's CBD. Known for its bold design, personalised service and unforgettable guest experiences, Adelphi is now entering a new chapter — and we're...

  • Front Office Supervisor

    1 week ago

    Melbourne, Victoria, Australia Hotel Indigo Full time $60,000 - $80,000 per year

    Front Office Supervisors – Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall One of Melbourne's most iconic CBD arcades is fast transforming into a landmark retail and holiday destination. The redevelopment of "Melbourne Walk" Arcade will soon see IHG's first Australian dual-branded hotel project. Nestled in the heart of...

  • Front Office Supervisor

    3 days ago

    Melbourne, Victoria, Australia Hotel Indigo Full time

    **Front Office Supervisors - Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall**One of Melbourne's most iconic CBD arcades is fast transforming into a landmark retail and holiday destination. The redevelopment of "Melbourne Walk" Arcade will soon see IHG's first Australian dual-branded hotel project. Nestled in the heart of...

  • Front Office Supervisor

    3 days ago

    Melbourne, Victoria, Australia Marriott International, Inc Full time

    **Additional Information****Job Number**25149119**Job Category**Rooms & Guest Services Operations**Location**The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000**Schedule**Full Time**Located Remotely?**N**Position Type** Non-ManagementThe Westin is committed to empowering guests to enhance their well-being when they need it most,...

  • Front Office Operations Manager

    6 days ago

    Melbourne, Victoria, Australia beBeeSupervisor Full time $50,000 - $70,000

    **Front Office Supervisor Job Overview**We are seeking a Front Office Supervisor to manage front office operations and provide exceptional guest service.Key Responsibilities:Process all guest check-ins, verifying guest identity, payment method, room assignment, and key activation.Create accurate accounts for each guest according to their requirements.Enter...

  • Front Office Supervisor

    3 days ago

    Melbourne, Victoria, Australia Oaks Hotels Full time

    Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...