Hearing Solutions Specialist

16 hours ago

Fremantle, Western Australia beBeeCustomerService Full time $48,000 - $72,000
Job Summary

We are seeking a passionate customer service professional to collaborate with our team as a Clinic Coordinator.

This role is pivotal within each clinic, contributing to overall performance and enhancing customers' experience. We require a compassionate, process-oriented and purpose-driven individual with outstanding organisational and customer service skills who will help more people access better hearing solutions.

You will work collaboratively with clinicians and hearing technicians to provide high-quality hearing healthcare outcomes for all our clients.

You will learn about our products, services, competitive advantages and government funding programs. With this knowledge, you will expertly apply tailored client-specific sales strategies ensuring they receive the best possible solutions.

Key Requirements
  • Previous administration and customer service experience in retail, hearing care services, pharmacy or allied health
  • Experience working with older demographics is preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate (HSC) or TAFE qualification
What We Offer
  • Permanent full-time position
  • Performance incentives
  • A supportive hearing care team
  • Professional development through clear career paths and training
  • The MyRewards program offering discounts at over 300 retailers and services across Australia
  • The Online Wellbeing Centre providing activities, workouts, meditations, nutritional and financial advice
  • The Employee Assistance Program
  • Birthday and Christmas gifts

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