Store Performance Coordinator

1 day ago

Belconnen, ACT, Australia beBeeOperations Full time $84,000 - $93,000
Customer Operations Specialist

This role is a pivotal component of our customer-facing team, responsible for executing store operations activities in support of a sales-driven culture and profitable sales growth.

Key Responsibilities:

  • Cash handling and banking integrity management
  • Tendering transactions efficiently
  • Systems access and data security maintenance
  • Store web sales and extended warranty claims administration
  • Telephone management and customer inquiries resolution
  • Marketing and promotional activity coordination
  • Contribute to financial performance through effective inventory control and expense management optimization
  • Manage all sales channel fulfillment in line with procedures and guidelines
  • Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
  • Contribute to brand identity and store experience through quality merchandising, in-store marketing, and presentation excellence
  • Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities

Qualifications and Skills:

  • Customer Focus- Approach everything from the customer's perspective.
  • Drives Results- Consistently achieve results even under challenging circumstances.
  • Demonstrate Self-Awareness- Utilize feedback and reflection to gain insight into personal strengths and weaknesses.

Additional Information:

We are an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please apply without hesitation.

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