Frontline Store Coordinator

10 hours ago

Belconnen, ACT, Australia beBeeOperations Full time $50,000 - $85,000
Job Overview

The Operations Team Member plays a pivotal role in our customer-facing team, delivering store operations activities that support a sales-driven culture and profitable sales growth.

Main Responsibilities
  • Fulfill effective store administration according to standard procedures:
  • Cash handling and banking integrity management
  • Tendering transactions with precision
  • Systems access and data integrity maintenance
  • Store web sales and extended warranty claims processing
  • Telephone management and customer enquiries resolution
  • Marketing and promotional activity coordination
  • Contribute to financial performance through effective inventory management and cost control
  • Manage all sales channel fulfillment according to procedures
  • Collaborate as part of a team to deliver a consistent positive store and channel experience for customers and effectively resolve customer complaints and queries as required
  • Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing, and presentation
  • Enhance sales skills and product knowledge through available online platforms and active participation in other development opportunities
Essential Skills and Qualifications
  • Customer Focus: Deliver everything through the eyes of the customer
  • Drives Results: Consistently achieve results even under challenging circumstances
  • Demonstrate Self-Awareness: Utilize feedback and reflection to gain insight into personal strengths and weaknesses

This role requires strong communication and interpersonal skills, enabling the ability to work effectively in a fast-paced environment. You will be responsible for delivering exceptional customer service while maintaining a high level of productivity and efficiency in your work.

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