Funeral Service Coordinator

7 days ago


Melbourne, Victoria, Australia beBeeFuneral Full time $60,000 - $90,000

Career Opportunity in Funeral Services

We are seeking a dedicated professional to serve families during their time of need. As an Arranger/Conductor, you will have the privilege of guiding families through the funeral service process and helping them celebrate the life of their loved ones.

Our team is committed to building a respectful, diverse, and inclusive work environment that reflects the communities we serve. We are passionate about providing exceptional service to our clients and supporting each other in our roles.

Key Responsibilities:

  • Plan, coordinate, and implement all aspects of the funeral service for a family, including informing them of the various options available to honor their loved one.
  • Work closely with the family from first contact to guide them through what is required and respond to their requests with service options and solutions.
  • Implement the funeral plan on the day, direct the team, and provide support and guidance for the family.

Required Skills and Qualifications:

  • A strong customer service ethos and pride in delivering excellent service.
  • Professional attitude with an empathetic and compassionate approach towards people.
  • Ability to work with grieving families and the deceased.
  • Excellent communication and high attention to detail.
  • A full unrestricted driver's license.

Benefits:

  • Reward and recognition programs.
  • Tailored induction and training programs.
  • Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client-family experience.
  • Networking opportunities across the business and with peers.
  • Birthday and paid parental leave.
  • Free access to the Employee Assist Program.


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