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Pharmacy Assistant

2 months ago


Alice Springs, Northern Territory, Australia Scaffidi Group Full time
About the Role

As a Pharmacy Assistant with Scaffidi Group, you will play a vital role in delivering exceptional customer experiences in our retail pharmacies. Working under the direct supervision of our Retail Manager, you will be responsible for meeting and exceeding customer expectations, providing expert advice on cosmetics and fragrances, and ensuring a seamless shopping experience.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Product Knowledge: Develop and maintain strong product knowledge of cosmetics and fragrances, including ingredients, benefits, and recommendations.
  • Sales and Merchandising: Assist customers with product selection, provide recommendations, and maintain a visually appealing store environment.
  • Cash Handling and Register Skills: Accurately process transactions, handle cash, and maintain a high level of accuracy.
  • Teamwork and Communication: Collaborate with colleagues to achieve sales targets, provide support, and maintain open communication.
Requirements
  • Excellent Customer Service Skills: Proven ability to provide exceptional customer service in a retail environment.
  • Product Knowledge: Strong knowledge of cosmetics and fragrances, including ingredients, benefits, and recommendations.
  • Communication Skills: Excellent communication skills, both verbal and written.
  • Teamwork and Flexibility: Ability to work collaboratively as part of a team, adapt to changing situations, and maintain a flexible work schedule.
What We Offer
  • Personal Development and Growth: Opportunities for professional growth and development, including training and support.
  • Supportive Team Environment: A positive and supportive team environment, committed to delivering exceptional customer experiences.
  • Employee Benefits: Competitive employee benefits, including employee discounts and rewards.