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Leader in Pet Services
2 weeks ago
The role of a Salon and Retail Leader involves overseeing the day-to-day operations of a boutique grooming salon and retail space.
Key Responsibilities- Sales and Customer Service: Manage the boutique retail space, deliver exceptional customer service, build lasting relationships with clients, and promote sales and product knowledge.
- Team Management: Onboard and train new staff, lead with positivity, accountability, and collaboration, and foster a supportive team culture.
- Operations and Administration: Manage business operations, handle store reporting, ordering, inventory control, store maintenance, incident handling, and financial performance.
We are looking for someone with experience in retail and/or grooming salon management, who is confident, personable, and loves building genuine relationships with clients. You should have strong sales and service skills, with the ability to recommend products and services to suit each dog's needs.
In this hands-on leadership role, you will thrive in a fast-paced environment, manage a team of groomers, ensure high grooming standards, and conduct quality checks. As a Salon and Retail Leader, you will be responsible for driving business growth, improving customer satisfaction, and maintaining a positive work environment.
