Client Services Team Lead

3 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $150,000

Job Summary

The Client Services team lead oversees the daily operations of the team.

  • Ensures all service activities, goals, and communications are completed according to service standards.
  • Manages workload of direct reports, including scheduling and resource optimization.
  • Compiles, analyzes, and presents data to identify trends and improve client satisfaction and processes.

About the Role

This is a leadership position requiring strong analytical and communication skills, pension administration experience, and training staff.

The ideal candidate has a post-secondary education or equivalent combination of training, education, and experience, along with at least seven years of experience in pension administration with progressively more senior responsibilities.

We offer a comprehensive benefits package, flexible work arrangements, and opportunities for growth and development.

Key Responsibilities:

Lead and manage a team of professionals providing high-quality services to clients.

Requirements:

A bachelor's degree in a relevant field, combined with significant experience in pension administration and leadership roles.

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