Guest Service Ambassador
4 weeks ago
We're a lifestyle brand with a passion for delivering exceptional guest experiences. Our hotels and restaurants are designed to be vibrant, eclectic, and full of character.
The RoleWe're seeking a Guest Service Agent to join our team at Ovolo The Valley in Brisbane. As a Guest Service Agent, you'll be responsible for delivering on our promise of providing effortless and effervescent experiences for our guests.
Key Responsibilities- Greet guests as they enter the hotel and provide a warm welcome
- Check in and out guests, ensuring a smooth and efficient process
- Modify and adjust guest bookings as needed
- Promote the hotel and its amenities to guests
- Make suggestions to guests from your knowledge of the local area
- Attend to guest enquiries in person, via phone, email, and website
- Support the Front Office management team in ensuring a smooth running of hotel operations
We're looking for someone with a strong passion for customer service and a commitment to delivering exceptional guest experiences. Previous front office experience is a plus, but we're also interested in hearing from candidates with a bubbly personality and a willingness to learn.
What We Offer- A fun and dynamic work environment
- Opportunities for career growth and development
- Competitive salary and benefits package
- Access to our wellbeing programs and community initiatives
- A chance to work with a talented and passionate team
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Guest Service Ambassador
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Fortitude Valley, Queensland, Australia Ovolo Group Full timeAbout Ovolo GroupWe're a lifestyle brand with a passion for delivering exceptional guest experiences. Our hotels and restaurants are designed to inspire and delight, and we're looking for talented individuals to join our team.The RoleWe're seeking a Guest Service Agent to join our team at Ovolo The Valley in Brisbane. As a Guest Service Agent, you'll be...
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