Digital Transformation Consultant

3 days ago

Forest Hill, Australia Pronto Software Full time
About the Position

We are seeking a highly skilled Digital Transformation Consultant to join our team at Pronto Software. As a key member of our Pronto Woven division, you will be responsible for delivering digital transformation projects that drive strategic change and enhance customer experience.

Key Responsibilities:

  • Collaborate with clients to understand their business processes and identify opportunities for digital transformation.
  • Design and implement digital strategies that align with clients' business goals and enhance their operational efficiency.
  • Lead and manage projects from inception to completion, ensuring timely delivery and successful outcomes.
  • Provide expert advice on best practices for implementation, integration, and optimisation.
  • Conduct thorough analysis and provide recommendations to improve clients' use of technology and data.
  • Manage time, billings and clients to maximise revenue opportunities, provide service excellence and complete tasks undertaken.
  • Liaise with other Pronto departments.
  • Provide feedback to the Team Lead, Project Manager, Account Manager and other stakeholders.
  • Contribute to ongoing team process and product improvement initiatives.
  • Deliver and facilitate workshops with stakeholders.
  • Demo and train and support clients' staff on new solutions and processes to ensure seamless adoption.
  • Stay up-to-date with the latest trends and advancements in digital transformation and ERP system and contribute to our internal knowledge base.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Minimum of 3 years of experience in digital transformation, ERP consulting, or a related role.
  • Proven track record of successfully leading and delivering digital transformation projects.
  • Strong knowledge of ERP systems, specific experience in Pronto Xi is desirable.
  • Experience with CMS and ecommerce platforms such as Magento and Shopify, specific knowledge in Pronto Xi Avenue CMS is desirable.
  • Experience with API-based integrations.
  • Excellent analytical and problem-solving skills.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Proven ability to effectively communicate and collaborate with both technical and non-technical teams.
  • Ability to work independently and as part of a collaborative team.
  • Strong project management skills with a focus on delivering high-quality results.
  • Familiarity with change management principles and practices.

What We Offer:

  • Grow your career utilising and developing your consulting skills to deliver excellent outcomes for a varied customer base.
  • Earn a salary commensurate with your experience plus a range of employee benefits.
  • Work in a modern and friendly team environment.
  • Enjoy the support of your peers and management team.
  • Work in a hybrid work location (WFH and in-office).
  • Join a well-established and mature software development and vendor company with more than 1500 clients.

We are an Australian developer of award-winning business management and analytics solutions. Pronto Xi, our ERP software, integrates accounting, operational and mobile features in a single system – optimising business processes and unlocking actionable insights. Over 1,500 organisations have leveraged our industry experience and innovation to increase growth and revenue.

Pronto Woven is the digital consultancy division of Pronto Software. The team's innovative solutions transform customer and employee engagement across digital channels – extending the capabilities of Pronto Xi ERP and driving strategic change. Pronto Woven helps organisations harness the power of real-time interactions from a single source of truth – to simplify the operations and enhance customer experience.

We have an enviable reputation for employee loyalty and service. Pronto Software survey our staff every year, and we're proud we have a very high percentage of staff who agree that:

  • They are proud to work at Pronto Software and are passionate about the work they do.
  • Staff and managers choose to have a professional and positive attitude.
  • Pronto Software strives for the best outcomes for customers and staff.
  • Pronto is generous and giving to the community and charities.
  • Staff recommend Pronto Software as a great place to work.

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