Banking Traineeship Aboriginal Identified
7 months ago
**About Maxima**:
Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in Traineeships.
**Your Host Employer**:
ANZ provide banking and financial products and services to over 8.5 million customers across both personal and business. By helping people make the most of what they have, ANZ transform ideas and hard work into reality. Since 2003, ANZ have recruited more than 1,000 First Nations trainees into branches across Australia and are committed to creating a culturally inclusive and safe work environment.
**Benefits**:
- Earn while you learn with no study debt
- Specialised Consultant in supporting and mentoring First Nations People
- Receive a nationally recognised qualification
- Assistance to transition into a permanent role
**The Role**:
Maxima, and ANZ, are looking for a motivated individual to undertake an entry-level Banking Traineeship at their Forest Hill branch.
You will work fulltime alongside experienced branch staff and gain hands-on work experience to develop a range of skills and knowledge in the industry. On top of this, you will also receive paid study time towards achieving a nationally recognised **Certificate III in Financial Services**.
**Duties Include**:
- Provide exceptional customer service and a positive branch experience
- Deliver end-to-end banking services
- Follow-up customer enquiries, delegating where required
- Assist customers with digital banking resources
- Complete transaction activities, including educating customers on self-service technology
- Work collaboratively within a team to accomplish business targets
**About You**:
- Strong work ethic; punctual and reliable
- Great time management skills
- Remains calm when working under pressure
- Thrives working within team environments and independently
- Proactive with exceptional customer service
- Proficient knowledge of technology, including Microsoft Office
**Role Requirements**:
- Identify as First Nations Australian
**How to Apply**:
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