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Customer Relationship Manager
2 months ago
We are seeking a highly motivated and experienced Customer Relationship Manager to join our team at Bendigo Bank. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships and loan assessments.
Key Responsibilities- Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
- Drive business growth through effective sales and marketing strategies, leveraging your expertise in consumer lending and financial services.
- Collaborate with the Branch Manager to deliver holistic outcomes for customers, ensuring seamless integration of products and services.
- Participate in community engagement activities, fostering strong connections with local stakeholders and promoting the bank's values.
- Provide leadership and mentoring to team members, promoting a culture of excellence and customer-centricity.
- Proven experience in consumer lending, financial services, and business development.
- Strong communication and interpersonal skills, with the ability to build trust and rapport with customers and colleagues.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Passion for community involvement and a willingness to participate in local events and initiatives.
- Leadership and mentoring skills, with a focus on developing high-performing teams.
Bendigo Bank is committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. As a valued member of our team, you will enjoy:
- A competitive salary and benefits package.
- Ongoing training and development opportunities, tailored to your needs and goals.
- A dynamic and collaborative work environment, with a focus on customer satisfaction and community engagement.
- The chance to make a real difference in the lives of our customers and the communities we serve.
