Team Leader

1 day ago

Parramatta, New South Wales, Australia Gallagher Full time

About the Role

Gallagher Bassett is seeking a highly skilled Team Manager to lead our dynamic team of claims specialists. As a Team Manager, you will be responsible for leading a team of Senior/Case Managers with varying levels of experience within the workers compensation space.

Key Responsibilities

  • Contribute to shaping our culture through high levels of people engagement, recognising the importance of diversity and increasing our people's satisfaction levels and having pride in our goals.
  • Participate in workforce planning and recruitment activities for the function.
  • Monitor service performance by establishing clear goals and expectations, tracking progress against goals, ensuring timely feedback, appropriate support, addressing performance deficiencies promptly and recognising and rewarding exceptional performance.
  • Mentor your team and provide them with coaching and professional support to ensure they reach their full potential.
  • Identify areas of opportunity within your team and the business and take any action to improve outcomes for our customers and people.

About You

Required: Minimum 3-5 years claims management experience and 1 year people management experience. Preferred: Account Management experience.

What We Offer

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits, including 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave, Novated Leasing opportunities, Two paid volunteer days annually, Health Insurance Discounts with our Group Insurance Plan, Employee Stock Purchase Program, and Paid parental leave.

Our Culture

Gallagher Bassett values inclusion and diversity, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.

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