Customer Service Professional

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $60,000
Customer Service Opportunity

This role offers a motivated and ambitious customer service professional the chance to join a fast-paced, dynamic team and advance their career.

About Our Team:

We are a growing facilities management business with a supportive, fun and encouraging work environment.

Your Key Responsibilities:

  • Effectively manage a high volume of inbound and outbound calls.
  • Resolve and escalate customer issues.
  • Capture data accurately and meet realistic performance targets.
  • Provide exceptional service by building strong relationships and rapport with customers.

Requirements:

  • 12 months experience in a helpdesk or call centre environment (preferred).
  • Outstanding customer service focus.
  • Excellent communication skills.
  • Strong attention to detail.
  • Availability for paid training.

What We Offer:

  • A modern working environment with secure parking.
  • Above award wage.
  • Career progression opportunities through our extensive learning and development program.
  • Discounts hub with exclusive discounts across major retailers.

Grow with Us:

If you are passionate about delivering exceptional customer service, we would love to hear from you.

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