Helping Hands

17 hours ago

City of Parramatta Council, Australia beBeeAdvocate Full time $40,000 - $80,000
Customer Advocate Role

We are seeking a dedicated and empathetic individual to join our customer advocacy team. As a customer advocate, you will be responsible for guiding clients through complex issues and providing exceptional support.

This role requires strong communication and problem-solving skills, as well as the ability to work collaboratively with colleagues and stakeholders.

Key Responsibilities:
  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Provide clear and concise guidance on available options and solutions
  • Collaborate with internal teams to ensure seamless service delivery
Qualifications:

Required:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills

Preferred:

  • Experience in a customer-facing role or similar environment
  • Knowledge of relevant laws and regulations
Benefits:

As a valued member of our team, you can expect a range of benefits, including:

  • A competitive salary and bonus structure
  • Opportunities for professional development and growth
  • Flexible working arrangements and work-life balance
  • Access to comprehensive training programs and resources
Inclusion and Diversity:

We are committed to creating an inclusive and diverse workplace that values and respects all employees. We believe that diversity is a strength and strive to create a culture that celebrates differences and promotes equality.

We are an equal opportunity employer and welcome applications from candidates from diverse backgrounds.

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